Product Resources

Sometimes you need a little help.
Learn how to use Kincentric's suite of products. Watch videos, read tutorials and discover how easy it is to get results.

eX Pulse

Step by step videos walk you through how to use these integrated products to build smart surveys.

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Survey Reporting

Watch instructional videos or dig into written details for analyzing your survey results.

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360⁰ Feedback

Learn how to complete 360⁰ activities. Whether you're a Participant, Rater or Admin, we've got you covered.

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eX Pulse

eX Pulse is designed to help you create an manage surveys smartly. Using integrated features that allow you to control every aspect of the survey design, execution and reporting.

Org Manager

Org Manager is Kincentric's solution to building hierarchies using an employee file exported from your HR system. Use employee data and hierarchies to create question branching in your Survey Builder survey and when sending survey invitations.

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Question Library

Question Library is your place to create questions and manage translations. Quickly use the questions from the library in Survey Builder to easily add them year over year for consistent metrics.

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Survey Builder

Survey Builder is a user friendly application used to build smart surveys. It integrates employee data and hierarchies from Org Manager and questions created in the Question Library.

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Admin Portal

Create and manage users that have access to Org Manager, Question Library and Survey Builder.




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Survey Reporting

Use Kincentrics powerful suite of reporting features to understand your survey results. The Dashboard is your one-stop shop to view all the important metrics and the variety of charts, graphs, demographics, filters and benchmarks give you a variety of options for gathering the data you're looking for.  Learn how to navigate through the robust features and export charts and data to Excel, PowerPoint and PDF.

Getting Started

Learn more about logging in, selecting a language and browser requirements.

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Participation Monitor

View and monitor the survey participation after your survey launches.

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Survey Reporting Features

Learn more about how to filter, compare groups and download results to Excel, PDF and PowerPoint.

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Survey Reporting Pages

Dig into the results of your survey using different methods. The Dashboard, Learn, Segment, Listen, Trend and Heatmaps are your tools for success!

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Act

Learn how to use Act to create action plans and drive change within your organization.


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Video Tutorials

Watch these quick videos to help you navigate through each page of your reporting site.

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360⁰ Feedback

360⁰ feedback is the process of gathering feedback to understand individual’s strengths and development areas. This process often includes a self-assessment and evaluations from internal stakeholders (managers, direct reports, and peers) and in some cases, feedback from external sources such as customers and suppliers.

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Participants

Learn how to nominate raters, complete your self-survey and download your 360⁰ report.

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Approvers

Learn how to approve or deny a rater list submitted to you. ..

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Raters

Learn how to complete a survey you've been invited to participate in

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Report Administrators

Learn how to monitor events, export activities, generate and release reports to managers & participants.

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